Berlingske is losing me as a customer

For years I have subscribed to Berlingske Tidende. Yes, I like having a newspaper, and I thought that Berlingske was the one fitting the bill for what I’m interested in best.

But it all comes down to whether I can actually get it delivered to my home address. And here Berlingske have issues. Because I didn’t get it yesterday, and I haven’t got it today. And these are the days where I have time, and when Berlingske by great and relevant journalism could convince me to stay on board.

I can call an automated system and complain. But I want to complain to a human being. Tell them what a pain it is not to get a product, you have paid for. Maybe I should just use the automated system to cancel my subscription?